Are you looking
for a fully conditioned space for your

BACK OFFICE?,
IN MEXICO?

Take advantage of the USMCA, the world’s largest free trade zone and the current nearshoring

At Trueworks, we offer you the perfect solution with fully conditioned spaces and equipped to receive your business’s back office, from contact centers to administrative areas.

We have spaces and plug-and-play workstations with services ready to be used.

Additionally, we have a physical and technological infrastructure so that your company, regardless of its size, can quickly transfer its operation to us, from 1 to 1,000 people.

We also have the human resources to recruit and hire trained personnel that your organization requires to perform its functions, in Spanish or in English.
In just 10 days, you can be operating from
Trueworks!

services

At Trueworks, we offer you a comprehensive service, with a first-class physical and technological infrastructure so that you can transfer your operation to us without worries.


With over 30 years of experience in IT and call centers, we have the expertise to deliver world-class services.

Benefits and services:

Workspaces

Workspaces enabled with furniture and hardware (computer, internet, and communications)

technical support

On-site technical support and emergency plant for uninterrupted operation

location

Excellent location with access to public transportation and subway station near-by

Parking

Open and covered parking with surveillance, valet and car wash.

security

24-hour security and access control

Employee dining room

Employee dining room with different dietary options and a roof garden with leisure space

medical services

On-site medical services

Recruitment service

Recruitment service for personnel in Spanish or in English

Concierge service

Concierge service for administrative needs.

Plans

We offer medium and long-term plans per workstation, which are flexible as your company grows and needs may change.

Costs

How does Trueworks compare in costs and time vs. traditional operation?

Transferring your operations to Mexico and specifically to Trueworks does not require any type of capital investment on the part of the clients. These costs are absorbed by us, and only a monthly rent is charged, representing significant savings in cash flow and time.

Zero expenses for:

  • Infrastructure, hardware, and software licenses
  • Utilities or internet
  • Maintenance, cleaning, and security
  • Consumables

Success stories

Contact Center
"We started with a pilot project of 30 workstations that offered sales services to a cable company in the United States. Thanks to the success of the project, they have managed to grow to over 150 workstations with staff recruited by us and fluent in English."
Startup time:
A contact center services company decided to transfer its operation to Trueworks.
One week
Roadside assistance company
A roadside assistance company for drivers in the western United States needed to quickly implement 60 additional workstations due to an emergency in their location in Baja California. Since then, the project has experienced constant growth and is expected to reach the projected 100 workstations in the short term.
Startup time:
Less than 10 days
Telecommunications carrier
"The service grew steadily, with more than 200 workstations assigned to the service, operating Monday through Sunday with service hours from 7 a.m. to 10 p.m. every day of the year. Our support team assigned an engineer to the service every day to ensure continuity of operations."
A company from Monterrey won a customer service contract for an international telecommunications carrier.
Uninterrupted service 365 days a year
Small business
A debt collection company working for a bank in Mexico urgently implemented a service of 10 workstations in just one week. Thanks to their proper execution and our responsiveness, this company now operates successfully with us.
Quick response time
Quick response time.
Nearshoring…
The service grew to just over 150 workstations. Given the success of the service, the client decided to operate it on their own, where Trueworks provided them with operational and recruitment consulting services. The service currently operates in Central Mexico, in the Bajío region.
A financial company from the BRIC's bloc in Asia decided to explore nearshoring in Mexico to serve its clients in the Latin market of the United States.
Proximity to the United States
Do you want to save costs and time
in your back office?
Contact us today and in 10 days you can be operating from Trueworks.

LOCATION

AV OBSERVATORIO 444, 16 DE SEPTIEMBRE, MIGUEL HIDALGO, 11810, CDMX, MÉXICO
We are well located with easy access from Polanco and Santa Fe

AV OBSERVATORIO 444,
16 DE SEPTIEMBRE, MIGUEL HIDALGO, 11810, CDMX, MÉXICO

TELEPHONE: +52 55 5402 9473
EMAIL: INFO@ATENCION.COM